Refund and Returns Policy

Return Policy

If you are not satisfied with your purchase, you may return it for a refund. Ithikí Press will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date.  All returned items must be in their original condition; shrink-wrapped or sealed products must be unopened. Shipping fees are not refunded.  If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Packaging Guidelines

Items should be returned in their original boxes, in new condition, and with the original packing materials.  Please indicate the reason for return on a copy of the packing slip and include it in with the returned items(s) to ensure proper credit to your credit card.

Return Shipping Address

Ithikí Press
P.O. Box 566
Minden, Nevada 89423

Return Shipping Method

Ithikí Press recommends you use UPS or Insure Parcel Post for your return shipment.

Return Shipping Costs

If the return of your item(s) is a result of our error, Ithikí Press will arrange and pay for return shipping charges.  The shipping charges for all other returns shall be paid for by the customer.

Credits/Refunds

Your return will be refunded to your credit card upon receipt of your returned item(s).  Please keep a copy of your original order or order number until proper credit has been applied to your credit card in the event it is needed for tracing purposes.  Once we have processed your returned item(s) and refunded your credit card, we will notify you via e-mail.

Further Assistance

Contact us at [email protected] for further assistance related to refunds and returns.